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NUOVO CREATIVE / DIGITAL SYSTEMS

YOUR BUSINESS.
YOUR BOOKINGS.
YOUR WAY.

Meet Nuovo Booking. A beautifully branded appointment management system designed to bring your bookings, clients and payments together — without the need for a third-party booking marketplace.

NUOVO / BOOKING
YOUR BUSINESS DASHBOARD

Beautifully organised.
Effortlessly managed.

Bookings 24
Clients 128
Revenue £840
Appointment Calendar November
M
T
W
T
F
S
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10:30 Client Appointment — Confirmed
14:00 Client Appointment — Confirmed

Concept preview for illustration purposes.

ONE-OFF SETUP PRICING STRIPE PAYMENTS BRANDED BOOKING EXPERIENCE NO NUOVO BOOKING COMMISSION
24/7 ONLINE BOOKINGS
MOBILE FRIENDLY
CLIENT MANAGEMENT
INTEGRATED PAYMENTS
01 / CHOOSE YOUR SYSTEM

THE RIGHT SYSTEM.
FOR EVERY STAGE OF BUSINESS.

Start with appointment essentials or bring your entire business together. Every package offers your own branded booking experience, mobile access and Stripe payment integration. Upgrade as your business grows.

01 / SOLO

BOOKING
ESSENTIAL

A simple, professional way to manage appointments and accept payments.

£299
ONE-OFF SETUP / EX VAT
Optional care from £49/year
  • 1 bookable staff member
  • 24/7 online bookings
  • Live appointment calendar
  • Fixed 25% booking deposits
  • Stripe deposits and payments
  • Branded booking page
  • Client profiles and history
  • Booking email confirmations
  • Mobile-friendly dashboard
CHOOSE ESSENTIAL
02 / GROWING TEAMS

BOOKING
PLUS

More flexibility, stronger client protection and better team management.

£599
ONE-OFF SETUP / EX VAT
Optional care from £79/year
  • Everything in Essential
  • Up to 5 bookable staff
  • Custom deposits from 0–100%
  • Card-on-file cancellation charges
  • No-show protection
  • Stripe deposits and payments
  • Digital consultation forms
  • Automated reminders
  • Client and staff management
  • Waitlists and rescheduling
CHOOSE PLUS
FOR ESTABLISHED BUSINESSES
03 / BUSINESS GROWTH

BOOKING
PRO

Advanced management, marketing and business insights in one system.

£999
ONE-OFF SETUP / EX VAT
Optional care from £119/year
  • Everything in Plus
  • Up to 15 bookable staff
  • Custom deposits from 0–100%
  • Automated cancellation charges
  • Advanced client CRM
  • Marketing and rebooking tools
  • Stock and retail management
  • Staff commissions and reporting
  • Advanced booking analytics
  • Custom consultation forms
CHOOSE PRO
04 / COMPLETE ECOSYSTEM

NUOVO
CONNECT

A complete online and in-person experience for your business and customers.

£2,499
STARTING FROM / EX VAT
Optional care from £199/year
  • Everything in Booking Pro
  • Multi-location management
  • Connected loyalty and vouchers
  • 50 physical loyalty cards
  • 50 physical gift vouchers
  • 1 configured scanning machine
  • QR-code card redemption
  • Stripe payment integration
  • Advanced business integrations
  • Staff setup and training
ENQUIRE ABOUT CONNECT

All setup prices exclude VAT. Software features and integrations are subject to technical availability, project scope and testing. Stripe transaction fees, SMS/WhatsApp usage, third-party services and hosting costs may apply. Optional care is separate from essential hosting and infrastructure costs.

EXPLORE ALL BOOKING & APPOINTMENT FEATURES
24/7 online booking Live availability calendar Daily, weekly and monthly views Drag-and-drop appointment management Edit, reschedule and cancellation tools Recurring appointments Multiple services per appointment Service variations and upgrades Appointment buffers and processing time Group bookings and classes Mobile and home-visit appointments Waiting lists and cancellation slots Booking notice and advance limits Staff and room allocation Multi-location scheduling Supported external calendar sync Private and invitation-only bookings Book for friends and family
EXPLORE PAYMENTS, DEPOSITS & CHECKOUT
Stripe online payments on all tiers Fixed 25% deposits on Essential 0–100% deposits on Plus and above Full and part payments Secure card-on-file where supported Authorised cancellation charges No-show fee protection Payment links and balance reminders Cash and card checkout records Compatible physical card terminals Supported Tap to Pay options Refund and credit-note workflows Tips and split payments Invoices and receipts VAT settings and reports Gift voucher redemption Membership and package redemption Transaction reports and till reconciliation
EXPLORE CLIENT RECORDS & CONSULTATION TOOLS
Client profiles and booking history Purchase and treatment history Client notes, tags and preferences Before-and-after photographs Progress photographs Allergy and medical questionnaires Digital consultation forms Conditional form questions Electronic signatures and audit records Patch-test reminders Treatment plans and sessions Client birthdays and milestones Client segmentation Client import and export Secure file and document storage Customer self-service portal
EXPLORE MARKETING, LOYALTY & RETENTION
Email and SMS reminders WhatsApp Business messaging Automated follow-up messages Rebooking campaigns Birthday promotions Inactive-customer win-back campaigns Promotional email and SMS Branded marketing templates Discount and promotion codes Last-minute offers Referral rewards Digital loyalty points Physical scannable loyalty cards Connected physical gift vouchers Membership subscriptions Prepaid treatment packages Review invitations Marketing performance reports
EXPLORE STAFF, STOCK & BUSINESS MANAGEMENT
Individual staff calendars Staff permissions and accounts Rota and shift management Holiday and absence management Clock-in and clock-out Breaks and overtime tracking Staff qualifications Commission and tip reporting Payroll export integrations Staff performance reporting Room and equipment allocation Multi-branch operations Booth and practitioner management Internal tasks and staff handovers Retail product catalogue Stock and low-stock alerts Supplier and purchase-order records Treatment stock deductions Inventory by location Returns and exchanges Online shop integration
EXPLORE REPORTS, INTEGRATIONS & ADVANCED TOOLS
Live business dashboard Revenue and booking reports Cancellation and no-show reporting Staff productivity analytics Client spend and retention reports Outstanding deposit reporting Retail and stock performance Campaign performance tracking Exportable financial reports Mobile-responsive booking pages Custom booking domain support Social media booking links Google Analytics and Meta Pixel WordPress embedding Supported API and webhook integration Multi-language support Accessibility-conscious design White-label dashboards Custom-branded mobile app — quoted add-on AI receptionist — quoted add-on Automated phone booking — quoted add-on Advanced scheduling optimisation AI-assisted business tools Custom business reports Data export and migration Security and recovery tools

Expanded feature lists describe the wider Nuovo Booking product roadmap. They are not included in every tier and some features may require a higher tier, additional integration or custom development. Exact availability will be confirmed in your proposal.

02 / WHY NUOVO BOOKING

LESS PLATFORM DEPENDENCY.
MORE BUSINESS CONTROL.

A booking experience created around your brand, with flexible payment options, customer management and the freedom to grow your business.

01

YOUR BRAND FIRST

Give customers a booking experience that feels like an extension of your business, not a generic marketplace.

02

NO NUOVO BOOKING COMMISSION

Nuovo doesn't take a percentage commission on direct appointments. Standard payment processing charges still apply.

03

YOUR WEBSITE OR OURS

Add Nuovo Booking to an existing compatible website or combine it with a Nuovo website design package.

04

PROTECT YOUR APPOINTMENTS

Higher tiers support flexible deposits and authorised cancellation charges to help reduce lost revenue.

05

BUILT TO GROW

Move from solo appointment management to staff schedules, marketing, stock, loyalty and more.

06

LOW ONGOING COSTS

One-off software setup, optional maintenance on eligible self-hosted editions, and transparent running costs.

03 / INTRODUCING NUOVO CONNECT

ONLINE.
IN PERSON.
ALL CONNECTED.

Imagine a customer buying a gift voucher online, receiving their beautifully branded physical card, and redeeming it in-store through your connected scanning system.

Now imagine loyalty points, appointments, customer records and payments working alongside it.

That's the vision behind Nuovo Connect.

EXPLORE NUOVO CONNECT
50 BRANDED PHYSICAL
LOYALTY CARDS
50 BRANDED PHYSICAL
GIFT VOUCHERS
01 CONFIGURED
QR SCANNER

Each compatible physical card is linked to a unique customer or voucher record. The supplied scanner can be configured for loyalty lookups and voucher redemption, subject to successful software and hardware testing.

04 / YOUR SOFTWARE, YOUR CHOICE

ONE-OFF SETUP.
NO UNNECESSARY EXTRAS.

We believe investing in your business shouldn't mean paying endlessly for the same initial setup.

YOUR PURCHASE

PAY FOR YOUR SYSTEM

Pay a one-off setup price for your agreed booking software edition and configuration.

  • Transparent initial setup cost
  • No Nuovo commission per direct booking
  • Your own client and booking data
  • Use on a compatible website
  • Paid-up licence under agreed terms
OPTIONAL EXTRA

ONGOING CARE & SUPPORT

Eligible self-hosted editions can choose additional maintenance and support instead of paying for a compulsory full-service plan.

  • Software updates and compatibility
  • Routine security maintenance
  • Backup support
  • Technical assistance
  • Ongoing system health checks

A paid-up software licence does not transfer ownership of Nuovo's underlying software intellectual property. Websites, hosting, payment services, SMS delivery and centrally operated features may have unavoidable ongoing costs. These will be clearly confirmed before purchase.

05 / ESTIMATE YOUR INVESTMENT

BUILD YOUR
BOOKING PACKAGE.

Explore your estimated setup cost and optional annual maintenance.

Setup totals are indicative and exclude VAT, hosting, third-party charges and custom development. Nuovo Connect is priced from £2,499.

ESTIMATED ONE-OFF SETUP
£299
Booking system £299
Website design £0
Optional annual care Not selected
VAT Excluded
ENQUIRE ABOUT THIS PACKAGE
06 / GOOD TO KNOW

YOUR QUESTIONS.
ANSWERED.

DO I NEED A NUOVO WEBSITE TO USE THE BOOKING SYSTEM?

No. Nuovo Booking is designed to be offered independently from website design. We can discuss installation or integration with your existing compatible website.

CAN I CHOOSE HOW MUCH DEPOSIT MY CLIENTS PAY?

Booking Essential uses a fixed 25% deposit. Booking Plus, Booking Pro and Nuovo Connect support business-selected deposits from 0% to 100%.

CAN THE SYSTEM AUTOMATICALLY CHARGE CANCELLATION FEES?

Higher-tier packages are designed to support authorised cancellation and no-show charges using secure card-on-file arrangements. Businesses must clearly disclose their policies, obtain appropriate customer authorisation and comply with applicable payment rules. Later charges may fail or require additional authentication.

DOES EVERY PACKAGE ACCEPT STRIPE PAYMENTS?

Yes. Stripe integration is included in the proposed specification of every booking tier, including Essential. Standard Stripe processing fees apply.

DO I HAVE TO PAY AN ANNUAL MAINTENANCE FEE?

Optional care can be offered for eligible self-hosted installations. However, hosting, security updates and operating costs still need to be covered. Any centrally hosted or managed service will have its own disclosed ongoing terms.

CAN I USE IT ON MY PHONE?

Yes. The booking pages and supported management dashboard are designed to work on mobile and tablet devices. A dedicated downloadable branded app would be a separately quoted enhancement.

HOW DO THE GIFT VOUCHERS AND LOYALTY CARDS WORK?

Nuovo Connect is designed to connect unique physical card codes with digital balances and rewards. The package includes 50 physical loyalty cards, 50 physical gift vouchers and one compatible scanner, subject to successful hardware and software setup.

CAN I UPGRADE MY PACKAGE LATER?

Yes, upgrades are part of the intended Nuovo Booking model. Upgrade pricing and compatibility will depend on the edition purchased and the functionality available at the time.

CAN I PAY IN INSTALMENTS?

Instalment payment options may be available depending on the package and eligibility. Any Nuovo Flex arrangement will be offered only once the relevant payment terms and legal requirements are finalised.

NUOVO CREATIVE / BOOKING SYSTEMS

YOUR NEXT CHAPTER
STARTS HERE.

Whether you're a solo business or managing a growing team, discover a booking experience designed to work around you.

LET'S TALK ABOUT YOUR BUSINESS
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